Tuesday, December 29, 2009

Question about musiciansfriend.com!!?

PLEASE HELP!



Does musiciansfriend.com have an online LIVE customer support? Like where you can talk to an agent?? I coulden't find it and I thought I saw one there before. Is there any other online music store that has LIVE online support that you know of??



Question about musiciansfriend.com!!?

There is a toll-free, 24-hour telephone number listed in the Contact Us page, under "Telephone and Fax Numbers": (800) 391-8762.



There are also two e-mailing forms (see "E-mail a Question" and "E-mail General Comments"), as well a mailing address where you could always write if all else fails.



Good luck!



Question about musiciansfriend.com!!?

Not sure what you are needing, but I've been able to call their 800-number and get a real, live person to address my problems (one was to replace an item broken in shipment, the other was to get a fair-market price).



So, yes...there should be someone (live) to talk to.

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